Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies. 

Check-In: 14:00

Check-Out: 11:00

Property and Cancellation Policies :

Partial Charge - First Night Stay - If cancelled within 1 days of arrival

Terms and Conditions

Booking Terms

Bookings shall be made online through our website, in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. or post. Please include all necessary details for us to ensure maximum efficiency. We will confirm your booking within one business day. 

For group bookings, a status list must be sent 8 weeks prior to arrival and a confirmed name list must be sent 4 weeks prior to arrival.

 

Terms of Payment

Individual Policy (1 - 9 people): Galaxy Pod Hostel will issue an invoice for the full amount on the date of arrival. 

Group Policy (10 people or more): we reserve the right to charge a 30% deposit at the time of booking to confirm the reservation. Full payment must be paid at least 4 weeks prior to arrival, or upon confirmation if booked within 4 weeks of arrival. In the event that the payment is delayed, Galaxy Pod Hostel reserves the right to cancel the booking and withdraw its confirmation of services.

 

Cancellations

Cancellations must be sent in writing to Galaxy Pod Hostel and are only valid if confirmed in writing by Galaxy Pod Hostel. In accordance with standard practices of the Icelandic travel industry, the following cancellation fees apply: 

Notice of cancellation – Individuals (1 – 9 people):Less than 24 hours prior to arrival or no-show: 100% of the value of the first night of your reservation.In the event of a no-show the remainder of your reservation will be cancelled automatically. 

Notice of cancellation – Groups (10 or More):Less than four weeks prior to arrival: 50%Less than 1 week prior to arrival: 100%

 

Other terms & conditions

Galaxy Pod Hostel reserves the right to modify its rates for economic purposes, such as currency fluctuations, inflation, or an increase in supplier costs. Any changes in rates will not retroactively affect bookings that have already been confirmed by Galaxy Pod Hostel. 

In the event that Galaxy Pod Hostel, under exceptional circumstances, is unable to provide the client with the agreed rooms on arrival, Galaxy Pod Hostel shall locate another room of equal or superior quality at no extra charge. This shall be done only with the agreement of the client. 

All parties agree that the venue and jurisdiction regarding any matter related to these terms and conditions shall be where Galaxy Pod Hostel is located, and the laws of Iceland shall govern.

 

Please note:
The hostel is not responsible for lost belongings and it is the guest’s responsibility to use the security provided.  All beds come with a locker and we have a luggage storage room accessible at the reception from 8 am to 11 pm. 
In extreme cases the hostel reserves the right to ban guests from the hostel without a refund if they cause severe disturbance to other guests resaulting in complaints from more than one other guest, do not respect the terms stated in this form or damage or disrespect the hostels property.
Guests must in all cases respect the quiet time which is after 11 pm and till 8 am.  If guests must enter or leave their dormitory during that period they must do so as quietly as possible and make sure to close doors carefully.
Guests can access the luggage room during opening hours.
Please return your key and key card on departure.  If you loose your key or key card or do not return it on departure there is a fee of 500 ISK for each key.
 
Warm regards,
Galaxy Pod Hostel